FAQ

ATTEND

General Questions

WHERE IS THE EVENT HELD?

January 25-27, 2019
Ernest N. Morial Convention Center
900 Convention Center Blvd.
New Orleans, LA


WHAT ARE THE EVENT HOURS?

Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:30 PM
Sunday: 9:00 AM - 5:30 PM


WHAT ARE THE ON-SITE REGISTRATION AND BADGE PICK-UP HOURS FOR THE SHOW?

Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 5:30 PM
Sunday: 8:00 AM - 5:00 PM


WHAT TYPES OF PRODUCTS ARE BEING SHOWN AT THIS SHOW?

From haunt props and decor, to make-up, to lighting and much more, the HAuNTcon show floor will debute new products for the 2019 season.


WHO IS EXHIBITING?
HAuNTcon features a wide product selection from over 100 exhibitors. Our exhibitors represent a diverse range of categories, so you can see new, unique, and trending products to fill your needs. To view the full list of exhibitors click here.


WHAT SPECIAL EVENTS / FEATURES TAKE PLACE DURING THE SHOW?

From our behind the scenes haunted tours, to our annual costume ball to our extensive education program, HAuNTcon is the place to network with fellow haunters and celebrate the Haunt Industry together. See a full list of special event here.


WHAT PAYMENT TYPES ARE ACCEPTED ON-SITE?

We accept cash and credit cards at registration. Credit cards accepted include Visa, MasterCard, American Express and Discover.


WHAT IS THE ADDRESS FOR THE ERNEST N. MORIAL CONVENTION CENTER?

900 Convention Center Blvd.
New Orleans, LA


HOW CAN I BOOK MY HOTEL?

Our ONLY official housing partner Connections Housing has negotiated rates exclusvely for HAuNTcon attendees. Learn more and make your reservations here.


IS THERE PARKING AT THE EVENT AND HOW MUCH IS IT?

Parking is available at the convention center for a daily fee.


WHERE CAN I FIND INFORMATION ABOUT THE SHUTTLE SERVICE?

Shuttle service will be available between HAuNTcon and select hotels.


WHAT IS THE BEST AIRPORT TO FLY INTO?

Louis Armstrong New Orleans International Airport (MSY)


HOW CAN I RECEIVE A DIRECTORY?

All attendees will be able to pick up a show directory and map at registration.

Attendee

WHAT ARE THE QUALIFICATIONS TO ATTEND?
HAuNTcon is a trade event and is open to all levels of haunters, whether you are a home haunter or a pro haunter. The Show promotes the business of haunting, therefore it is NOT open to the general public. All attendees must be 18 years or older. 


ARE CHILDREN ALLOWED?

No one under the age of 18 is allowed on the Show Floor. This includes infants and children in strollers.


WHAT IS THE CANCELLATION POLICY?

All sales are final. No refunds or credits shall be issues for "no shows", cancellations, substitutions, or for any other reason, including without limitation, interruption, postponement, cancellation or relocation of the show due to any cause determined by show mangement to be beyond mangagement's control.


WHAT IS THE COST TO ATTEND?
Ticket types vary in cost. To view the full list of tickets and costs, please click here.


IS THERE A GROUP DISCOUNT POLICY?

Yes, there is a group discount policy. Learn more on how you can save up to 25% by contacting kgillis@urban-expo.com today.


DO YOU PRE-MAIL BADGES?

Badges will not be mailed. All attendees who pre-register will be required to pick up their badges at the Show.


DO YOU HAVE TO WEAR A COSTUME TO THE BALL AND IS THERE A CONTEST?

The answer is "no" to both. A majority of the people attending the costume ball will be in costumes, but costumes are not required to attend. There is no costume contest.


FUTURE DATES

The 2020 Show will be held on January 17-19 in New Orleans.